Remote Support Solutions

Need Your Computer or Server Fixed Online

No matter where you are, if you have an internet connection, most computer or server problems can be resolved with our live remote helpdesk support. By eliminating travel time, waiting for technicians and reducing downtime, our remote support team can assist you with an efficient solution instantly to get you back up and running. Below are just some examples of what we can perform remotely.

Server

  • User account creation and changesRemote Support
  • Configure email accounts
  • Backup restores
  • Maintenance tasks and reboots
  • Application and database maintenance updates and upgrades
  • Printer installation and troubleshooting

Desktops

  • Virus, Spyware and Malware removals
  • Email setup
  • Join domain and configure for new users
  • Printer problems
  • Device installation (printers, scanners)
  • Application repairs, installations, upgrades and tutoring

Our remote support tool below is available to all customers on request that allows our technicians fast support so you problems are fixed faster

Please contact our Adelaide support team on 08 8463 0548 to engage a remote support technician.