Ad Hoc IT Support
Is Ad Hoc Support For My Business ?
So you don’t have a very complex network, its stable, or you have a dedicated goto person in-house that can resolve most technical or user issues and you don’t require core network monitoring and maintenance. Then our Ad hoc support could be the best service for you. IT Constructs provides skilled IT support in Adelaide direct to your business allowing you full access to our support staff.
Onsite or Remote
Choose from a variety of services you require including below (not limited to):
- Desktop Support
- Server Support
- Application Support
- Device Support
- Mobile Device Support
- Network and Routing Support
- Office Relocations
- Instant Remote Support
- Over the phone for application problems, email issues, print problems etc. Whether you’re working on the road or siting in the airport waiting for a flight, all you need is an internet connection for fast and direct help to get you back up and running. Time is billed in 15 minute increments.
- Prompt Onsite IT Support
- For all those other network services, computer support, backup and disaster recovery, setup and deployment when there is no internet or you just prefer to see a friendly face. Time is billed Per hr rate, Minimum 1hr onsite charge and 15 minute increments there on.
- $135 per hour ex GST
Minimum 1 hour charge (onsite only)
Additional time needed above the initial 1 hour is billed in 15 minute increments,
15 minute increments for remote support
Ability to buy hours in bulk at discount ie 12, 25, 50 hours
Access to experienced technicians when you need it most
Instant remote support that gets you back up and running
If your business is heavily reliant on your IT systems and you don’t have time to wait for a resolution when something breaks, then for a fixed or known monthly charge let us better manage your business network with a proactive approach, we notify you when there is a problem not the other way round.
Have a look at GreenLine (our complete network managed service offering) or contact us If you have any questions or would like to know more about how we can assist your business.