Managed IT Services
Managed IT Services & Support in Adelaide
A faster support solution with proactive network maintenance and monitoring round the clock so you can focus on your core business. Our team dedicates their skills and systems to effectively mitigate network problems and downtime, 24\7 round the clock for your peace of mind, with problems identified and fixed before they cause you downtime.
GreenLine is the alternative to break fix support…… Contact us today to discover the benefits
Benefits Of Managed IT Services
Support
Tailored Managed services Packages to meet the needs of small, medium and corporate business at fixed or predictable monthly costs.
Service Level Agreements and Guaranteed Response Times
We understand the importance of uptime and quick resolutions.
Maintenance
Server and Desktop Maintenance maximizing your network performance while you sleep.
Auditing, and Reporting
Monthly reports to keep you informed to the health of your network
Remote Support
Our remote support tools provide secure prompt remote support wherever you are, with problems fixed while you take a coffee break.
Onsite Support
Our proactive maintenance services can include scheduled onsite maintenance visits if required, weekly, fortnightly or monthly.
Monitoring and Realtime Resolution
Our technicians and systems securely monitor and manage your network in realtime alerting us to system faults that can be detected and resolved before you even see a problem, including low disk space, viruses, backups, failed services and intrusion detection, just like a monitored security system at your office.
Patch Management
Security, updates and hotfix management for all devices.
Managed IT Services vs Adhoc Support
The alternative to break fix, GreenLine is a preventative program that is all about maintenance and realtime resolutions rather than the break fix approach that waits for something to break – then you ring us – then we fix it. The proactive support alleviates fewer problems on your network by preventing IT issues before they occur.
If you don’t have a server or a very complex network that is stable, an ad hoc support arrangement will still give you access to our highly skilled team. Remote or onsite support for all your day to day needs, you only pay for what you need, when you need it. Discounted bulk hours available.